Personal data policy

We have great respect for everyone’s privacy – people living with HIV, our relatives and everyone who supports our business. Here you can read how we ensure that your personal data is processed in accordance with current personal data legislation.

The National Confederation Noaks Ark with organization number 802452-1786 at Eriksbergsgatan 46 in Stockholm, is responsible for the processing of your personal data.

Only authorized personnel at Noaks Ark (and certain support personnel) can see and access registered information. Only people who need the data to be able to perform their work are authorized to the data. We only save relevant information for the exact purpose for which it is to be used, for example, statistics to know if we need to change our availability by phone or for visits. Individuals cannot then be identified. In our records, there is no sensitive information registered such as health status, sexuality, or ethnicity. We do not save information that we do not need.

All handling of personal data is governed based on current personal data legislation according to the new data protection regulation (GDPR) which entered into force on 25 May 2018.

Questions and answers

When do we collect your personal data?

We only save relevant data for a specific purpose. This means that, for example, we save information when you donate a gift, sign up for a newsletter or a training course. We save certain information, for example, statistics when you visit our digital channels such as and social media.

What personal data do we collect?

We only collect the data that is relevant for the purpose. For example, it is only your name and email address if you sign up for a newsletter. For training courses, we also save the address, phone number, and if you have any allergies. If you donate money to us (and do not want to be anonymous), we save your name, address, date of birth, e-mail, phone number, and information about the gift. We do this because we would like to be able to thank you for the gifts and keep you updated on how we work. If you want to give money every month, we save only the information that the bank requires in order to carry out the draw. We only receive this information when you have given your consent.

When you visit our digital channels, for example and social media, we collect communication data, type of device, operating system, region, language setting, and browser used. In addition, we collect the time and duration of the visit as well as the interaction that was made, so that we can develop our work to best meet the needs that exist.

How long are your data saved?

We do not store your personal data longer than necessary. Your personal data is only saved as long as it is relevant for the respective purpose, or as long as you want it. You can choose to be removed from our register at any time.

Contact information

Have we saved incorrect information about you? Contact us and we’ll fix it. If you would like to receive an extract of the personal data that The National Confederation Noaks Ark processes about you, you can send a written, signed request for it to the address given below. You can also contact us if you want to opt out of sending or be removed from our register. Address: Riksförbundet Noaks Ark, Eriksbergsgatan 46, 114 30 Stockholm

Riksförbundet Noaks Ark

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Reliable answers about HIV

You can turn to our counseling and ask any questions you want regarding HIV or other sexually transmitted and blood-borne diseases and remain completely anonymous. The call is not registered on your phone bill.

We who answer the phones have over 30 years of experience working with HIV. We are available for you on non-holiday weekdays between 10 am and 12 pm. During week 29 and week 30, we are open Monday, Wednesday, and Friday.