Personal data policy

Noaks Ark Stockholm stores your personal data to administer your membership, your participation in an activity, conversation or counseling. When you become a member or book an appointment for a session, legal assistance, HIV testing, or any of our activities, you give your consent to us saving your personal data and processing it in accordance with the purposes stated below. Only authorized personnel at Noaks Ark and certain support personnel can see and access registered information. Only people who need the data to be able to perform their work are given authorization.

All handling of personal data is governed by current personal data legislation according to the new data protection regulation (GDPR) which entered into force on 25 May 2018. Read more about GDPR on the Swedish Data Protection Authority’s website (link)

What personal data do we save?

Noaks Ark Stockholm primarily collects information from you verbally, via email, telephone, or when you register for newsletters via our website or in another way. The information we generally collect is your name, email address, and phone number.

When booking and visiting our test reception, we save your first name and telephone number. You can tell us immediately after the visit if you want us to delete your data or contact us at a later time. We do not save information that is not relevant.

For people who have informed us about diseases, allergies, sexuality, health, or ethnicity, such information is not stored. For psychotherapy and psychological treatment at Noaks Ark Stockholm, patient records are kept in accordance with the Patient Data Act (SOSFS 2008:35). Your record is not shared with other healthcare providers and other healthcare providers cannot see that you have visited Noaks Ark either. For more information about the patient record, visit (link). In the case of legal advice, relevant information for your case is registered.

We also process IP addresses, language settings, geographical information, and other data we receive when your visit our website

What do we use your personal data for?

We need your personal data to administer your membership, for your participation in our activities and to provide you with information by post or email. Information collected through our website is used to improve the website.

The test reception’s online booking system

Noaks Ark Stockholm uses the online service EasyPractice (registered in Denmark, an EU country) to provide online booking for free HIV tests, and a data processing agreement is established between the parties. When using the service, you need to enter a first name and a mobile phone number. This information is only stored for the purpose of completing your appointment and sending out an SMS reminder before the visit. All information sent in connection with your booking is SSL encrypted.

If you do not agree to this handling of your data, you are welcome to visit our drop-in reception for an HIV test instead.

Volunteer in the association?

As a volunteer in Noaks Ark Stockholm, information such as name and contact information can be stored and in some cases published, for example, for an invitation to activities. You can request your name not to be stored or published if you so wish.

How long do we store your personal data?

We do not store your personal data longer than necessary and they are only saved if they are relevant for the respective purpose.

How do I change information about myself?

You can at any time request that the information we have about you be corrected, deleted or that its use be restricted by contacting us in writing: Noaks Ark Stockholm, Eriksbergsgatan 46, 114 30 Stockholm. The request will then be processed in relation to other laws such as the Health Care Act (SOSFS 2017:30) and the Patient Data Act (SOSFS 2008:35).

Noaks Ark Stockholm, May 2018, updated in January 2019

Data Protection Officer

Our data protection officer, Erika Kanon, ensures that we at Noaks Ark Stockholm process personal data in accordance with the data protection regulation. If you want to know more about the data protection regulation or if you have questions about your personal data, you can email or call +46 (0)8-700 46 02.

Noaks Ark Stockholm

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Reliable answers about HIV

You can turn to our counseling and ask any questions you want regarding HIV or other sexually transmitted and blood-borne diseases and remain completely anonymous. The call is not registered on your phone bill.

We who answer the phones have over 30 years of experience working with HIV. We are available for you on non-holiday weekdays between 10 am and 12 pm. During week 29 and week 30, we are open Monday, Wednesday, and Friday.